Testimonials

Read below to view testimonials from the people who know us best: our customers!

 

“Working with Shelly and Rachel was super easy. They know what true customer service is. After first speaking with Shelly I decided to have my vehicle towed to the shop, By the end of business the next day I had a quote. Unfortunately, the damage was more extensive and costly than the vehicle was worth. Within a day or so I decided to not have repairs made. Shelly allowed me to keep the van at the shop while I ordered a new title and tried to find a salvage yard to take it. After about 10 days I got the title but was unable to find a salvage yard. I went over to Auto Innovations to speak with the ladies about not being able to find someone to take the car. Shelly made 2 phone calls on my behalf and found a buyer that picked the van up within two hours. In the future, if I need to have repairs made to a vehicle of mine, I will definitely visit Auto Innovations.” Shelley F.

“Their customer service is amazing! They have good relationships with the adjusters, car rental vendors, etc and their staff handles everything professionally and in a friendly and reassuring way.” David K.

“Auto Innovations is awesome!!!! Not only did they work around my schedule, they completed the job much faster than I imagine. Since completing my work, I have referred family and friends, all who have been very pleased with their work. If you need something fixed on your car, this is the place to go!” Adam M.

“I take my car to auto Innovations for all my car repair needs. Shelly and the team are A+. They do it all from oil changes to major car repairs and body work. Driving for my job I spend a lot of time behind the wheel I like to know that my car has been serviced by the best, and taking it to auto innovations I know that it has. I feel safer knowing they care about what they do.” Kevin K.

“Auto Innovations was wonderful! I had my front quarter panel, front bumper and hood smashed in and they fixed it and it looked like a new car. The paint is AS SMOOTH AS GLASS. They also replaced my front windshield. Everything is perfect. Shelly Jackson is a good Christian person and is wonderful to deal with. I wouldn’t go to anyone else.” Simon T.

“I was driving home from vacation with my daughter when my brake caliper locked up. I had been on the road 7 hours and I still had 7 hours left to drive. I pulled into auto innovations 20 minutes before closing time. Everyone was extremely helpful and stayed over just to get it done for me so I could get back on the road. They did a great job and we’re extremely accommodating. I would recommend them to anyone in the area or just passing through.” Heather F.

Excellent Customer Service Evaluation Form